Quality Tools

Selected links

The 14 Points for Management (by W. Edwards Deming)

5 S: Seiri, Seiton, Seiso, Seiketsu and Shitsuke for process improvement

6 Sigma

6 Sigma Training and Online Certification

7 Basic (Old) Tools

7 Helpful Charts

7 Management (New) Tools

7 Quality Control Tools (Tutorials)

Activity Based Management

Affinity Diagrams

Arrow Diagrams

The Balanced Scorecard (introduction in Dutch)


Benchmarking Information Center (IZB)

Benchmarking, the nuts and bolts


Business Process Redesign (introduction in Dutch)

Cause and Effect Diagram Techniques

Check Sheets

Configuration Management FAQ

Configuration Management Plan

Control Charts

Management of Design Quality, use of QFD techniques and Design rationale

Employee Empowerment TQM Strategy

Flow Chart Techniques

FMEA: Failure Mode & Effects Analysis

(H)FMEA: (Health) Failure Mode & Effects Analysis

Steps in conducting Failure Mode & Effects Analysis

Force Field Analysis

Gemba Kaizen

Histogram Analysis Tool

Hoshin Quality Management

Kaizen (introduction in Dutch)

Kaizen (english)

Lean Manufacturing

The Learning Organization -The 5th Discipline (Peter Senge)

Matrix Diagrams

New Link Suggestions

Nominal Group Techniques

Pareto Diagram Techniques


Poka-Yoke: John Grout's Poka-Yoke Page

Poka-Yoke; Everyday examples

Process Decision Program Charts

Process mapping

Project management

Quality Control Tools (QFD)

QFD: the Voice of the Customer

Quality Function Deployment (QFD)

Quality Function Deployment Institute

Quality Management Tools

Quality Tools Cookbook

Quality Control Charts Tools Online (Free)

Recursive Process Management

Relations Diagram

Scatter Diagram

Systematic Diagrams

Systematic Diagram Techniques

Taguchi Loss Function

Taguchi Robust Design Engineering

Theory of Constraints (Dutch)

Theory of Constraints (English)

Theory of Constraints and Six Sigma

TRIZ, Theory of Inventive Problem Solving

TRIZ, Theorie des erfinderischen Problemlösen

TRIZ, Theorie voor Vindingrijk Probleemoplossen

The TRIZ Journal, free e-journal on TRIZ matters

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Last updated: Feb 8, 2008 by Kees de Bondt